Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
HERE ARE A FEW TIPS IF YOUR PET HAS BEEN BOOKED IN FOR SURGERY AT THE HOSPITAL:
We ask that you feed your pet NO LATER than 6pm-7pm and take their water away when you go to bed the night before surgery. Do not give your pet any food or water on the morning of the surgery, this is because the combination of food and anesthetic could cause them to vomit while under sedation. There may be some exceptions to the timing of food and water withdrawal.
If you have a cat who normally goes outside, it is advisable to keep them in the house the night before their surgery so that you know where they are and are not searching for them at the last minute before bringing them in for surgery.
For the safety of your pets, please bring them to the hospital in a carrier or on a leash. If you do not have one, we would be happy to provide you with one.
For your convenience, you can bring your pet in the night before surgery at no additional cost. This may give you peace of mind knowing that your pet will be here for their scheduled surgery time and you can get to work on time.
BLOOD WORK & FLUIDS
Prior to surgery, we strongly recommend that pet owners agree to pre-anesthetic screening, which is a simple blood test performed by our in-house lab. Bloodwork can reduce the risk associated with anesthesia by detecting underlying physical problems that can not be detected by a routine physical examination. It is important to confirm that your pet’s kidneys and liver will be able to breakdown the anesthetic after the surgery as failure to do so may be fatal to your pet. In addition, platelets are checked to ensure that their blood is able to clot so that bleeding complications do not occur during surgery. Furthermore, both white and red blood cells are examined to identify any infections and anemia. If any medical problems are highlighted as a result of the blood work then we may have to postpone surgery in order to treat your pet before they can undergo anesthesia.
Similarly, fluids are administered during surgery for many important reasons: to help maintain blood pressure, provide an emergency intravenous access (if needed), combat dehydration and help flush out anesthetic, which helps your pet recover faster and smoother after surgery.
Your pet can be collected during office hours to ensure that you will be educated on all things to watch for. We also realize that most pet owners are very excited to see their pets, and for this reason, we have included a condensed version for you:
If your pet has an incision, please make sure to look at it twice a day. Watch for an increase in redness, swelling or for any discharge. If you see any of these signs please call the hospital and we would be happy to help you out. Please discourage your pet from licking at the incision site. Not all pets will need an E-Collar (cone) but if they are licking at the incision then one can be picked up at the hospital.
If your companion went home with a cast or bandage, please make sure that it does not get wet or that the bandage does not move. If you notice any changes at all, please call the hospital and we will be happy to assist you.
Please follow all labels on any medications that were sent home with your pet. If you have any questions please call us during clinic hours.
A food recommendation may have been made for your pet. If you have any questions, or to further discuss your pet’s nutritional needs, do not hesitate to call one of our health care team members.
Circling around before lying down is likely a residual instinct from when their ancestors lived out in the wilderness. Your dog’s ancestors would have paced in circles to flatten down and warm their sleeping area.
Due to high numbers of COVID-19 and recent changes to restrictions, we will be returning to a full closed door policy effective Monday October 26th.
In order to maintain everyone's safety and prevent the spread of COVID-19, the following procedures have been implemented:
a) With the exception of euthanasia, clients will no longer be able to accompany their pets into the hospital for their appointment. Appointments will be conducted over the phone.
b) Parking stall signs will be placed in front of each parking stall giving direction on how to proceed once you arrive. When arriving for an appointment we ask that you remain in your vehicle and call us at 204-253-2668 to check in, we will provide further information on next steps.
c) When picking up food or medication please TEXT your last name, pets name and stall# to 431-400-7822. This information will be on the parking stall signage.
d) In order to further decrease traffic we encourage you to purchase your pet food and non-prescription supplies online using our online store (direct access to the online store is also available on our website). Your purchase will be shipped directly to your home. Orders over $100 ship for free!
e) Prescriptions and in clinic purchases of food and supplies must be pre-ordered.
f) We will continue with cashless payment options (Visa, Mastercard, AMEX & E-Transfer).
g) A specific amount of time has been allotted for your appointment so if your pet needs additional services (nail trim, anal glands etc.) please let us know in advance.
If you have a fever, new or worsening cough, shortness of breath, runny nose, nasal congestion, loss of sense of smell, sore throat, painful swallowing, headache, muscle aches, fatigue, loss of appetite, chills, or fever we ask that you do not attend your pet's appointment.
If you have been instructed to self isolate for 14 days due to travel from Eastern Canada, travelled outside of Canada, had contact with someone known to have COVID-19 in the last 14 days, or are waiting for COVID-19 test results we ask that you do not attend your pet's appointment.
We are OPEN with the following hours:
Monday & Tuesday: 7:30 am - 6:00 pm Wednesday & Thursday: 7:30 am - 8:00 pm Friday: 8:00 am - 5:00 pm Saturday: 8:00 am - 3:00 pm Sunday: Closed
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at St. Vital Veterinary Hospital