Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
HERE ARE A FEW TIPS IF YOUR PET HAS BEEN BOOKED IN FOR SURGERY AT THE HOSPITAL:
We ask that you feed your pet NO LATER than 6pm-7pm and take their water away when you go to bed the night before surgery. Do not give your pet any food or water on the morning of the surgery, this is because the combination of food and anesthetic could cause them to vomit while under sedation. There may be some exceptions to the timing of food and water withdrawal.
If you have a cat who normally goes outside, it is advisable to keep them in the house the night before their surgery so that you know where they are and are not searching for them at the last minute before bringing them in for surgery.
For the safety of your pets, please bring them to the hospital in a carrier or on a leash. If you do not have one, we would be happy to provide you with one.
For your convenience, you can bring your pet in the night before surgery at no additional cost. This may give you peace of mind knowing that your pet will be here for their scheduled surgery time and you can get to work on time.
BLOOD WORK & FLUIDS
Prior to surgery, we strongly recommend that pet owners agree to pre-anesthetic screening, which is a simple blood test performed by our in-house lab. Bloodwork can reduce the risk associated with anesthesia by detecting underlying physical problems that can not be detected by a routine physical examination. It is important to confirm that your pet’s kidneys and liver will be able to breakdown the anesthetic after the surgery as failure to do so may be fatal to your pet. In addition, platelets are checked to ensure that their blood is able to clot so that bleeding complications do not occur during surgery. Furthermore, both white and red blood cells are examined to identify any infections and anemia. If any medical problems are highlighted as a result of the blood work then we may have to postpone surgery in order to treat your pet before they can undergo anesthesia.
Similarly, fluids are administered during surgery for many important reasons: to help maintain blood pressure, provide an emergency intravenous access (if needed), combat dehydration and help flush out anesthetic, which helps your pet recover faster and smoother after surgery.
Your pet can be collected during office hours to ensure that you will be educated on all things to watch for. We also realize that most pet owners are very excited to see their pets, and for this reason, we have included a condensed version for you:
If your pet has an incision, please make sure to look at it twice a day. Watch for an increase in redness, swelling or for any discharge. If you see any of these signs please call the hospital and we would be happy to help you out. Please discourage your pet from licking at the incision site. Not all pets will need an E-Collar (cone) but if they are licking at the incision then one can be picked up at the hospital.
If your companion went home with a cast or bandage, please make sure that it does not get wet or that the bandage does not move. If you notice any changes at all, please call the hospital and we will be happy to assist you.
Please follow all labels on any medications that were sent home with your pet. If you have any questions please call us during clinic hours.
A food recommendation may have been made for your pet. If you have any questions, or to further discuss your pet’s nutritional needs, do not hesitate to call one of our health care team members.
Circling around before lying down is likely a residual instinct from when their ancestors lived out in the wilderness. Your dog’s ancestors would have paced in circles to flatten down and warm their sleeping area.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 11, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
Monday & Tuesday: 7:30 am - 6:00 pm
Wednesday & Thursday: 7:30 am - 8:00 pm
Friday: 8:00 am - 5:00 pm
Saturday: 8:00 am - 3:00 pm
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at St. Vital Veterinary Hospital