We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
During the warm summer months, you want to spend time with your pet in the beautiful weather! It is common for pet owners to want to make a few stops to run an errand or two on their way home from the dog park thinking “I’ll only be 10 minutes” But did you know that it can take less than 10 minutes for the interior of your car to heat up and potentially cause heatstroke for your pet?
“I’ll just leave the window open a crack” unfortunately, this does not make a difference in the interior temperature of your vehicle. A lot of pet owners think that their pet will stick their nose out of the crack for air, but this is not always the case. When pets feel hot, they lay down to rest. Unfortunately, if they are beginning the feel the symptoms of heatstroke, they will not be able to get up to that cracked window easily.
Humans sweat to help them regulate their body temperature. Now imagine only being able to sweat from the palms of your hands and the soles of your feet. It is how a dog regulates their temperature. They dissipate the heat through their paws. Now it’s more difficult to do this when they are standing on a hot car seat.
Our pets are family, and we want the best for them! So, it is always good to educate ourselves on the dangers of leaving our pets in hot vehicles.
Circling around before lying down is likely a residual instinct from when their ancestors lived out in the wilderness. Your dog’s ancestors would have paced in circles to flatten down and warm their sleeping area.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
Last Updated: Monday, May 11, 2020:
1. We are currently operating a "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 204.253.2668. We will take a history over the phone, and bring your pet into the clinic for an examination with the veterinarian. Once the exam is complete, we will give you a call to discuss our recommended treatment plan and then return to your vehicle. For those who do not have a mobile phone, an easy knock at the door will work the same way! Note: the door will be locked. Please distance away from the entrance and a member of our team will greet you.
2. We can now see all cases by appointment only.
3. We are still OPEN with the following hours: Monday & Tuesday: 7:30 am - 6:00 pm
Wednesday & Thursday: 7:30 am - 8:00 pm
Friday: 8:00 am - 5:00 pm
Saturday: 8:00 am - 3:00 pm
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at St. Vital Veterinary Hospital