Contact

Last updated: April 19, 2021

Dear Clients,

In order to maintain everyone's safety and prevent the spread of COVID-19, the following procedures have been implemented:

• As of April 17, 2021, we have reverted back to a "closed waiting room" policy to protect our clients and staff. Clients are no longer allowed to enter the building. Parking stall signs will be placed in front of each parking stall giving direction on how to proceed once you arrive.  When arriving for an appointment we ask that you remain in your vehicle and call us at 204-253-2668 to check in, we will provide further information on next steps.
• When picking up food or medication please TEXT your last name, pets name and stall# to 431-400-7822.  This information will be on the parking stall signage.
• In order to further decrease traffic we encourage you to purchase your pet food and non-prescription supplies online using our online store (direct access to the online store is also available on our website).  Your purchase will be shipped directly to your home.  Orders over $100 ship for free!
• Prescriptions and in clinic purchases of food and supplies must be pre-ordered.
• We will continue with cashless payment options (Visa, Mastercard, AMEX & E-Transfer).
• A specific amount of time has been allotted for your appointment so if your pet needs additional services (nail trim, anal glands etc.) please let us know in advance.

If you have a fever, new or worsening cough, shortness of breath, runny nose, nasal congestion, loss of sense of smell, sore throat, painful swallowing, headache, muscle aches, fatigue, loss of appetite, chills, or fever we ask that you do not attend your pet's appointment.

If you have been instructed to self isolate for 14 days due to travel from Eastern Canada, travelled outside of Canada, had contact with someone known to have COVID-19 in the last 14 days, or are waiting for COVID-19 test results we ask that you do not attend your pet's appointment.

OPERATING HOURS

We are OPEN with the following hours:

Monday & Tuesday: 7:30 am - 6:00 pm
Wednesday & Thursday: 7:30 am - 8:00 pm
Friday: 8:00 am - 5:00 pm
Saturday: 8:00 am - 3:00 pm
Sunday: Closed

NEW PET OWNERS

Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at St. Vital Veterinary Hospital